Complaints Policy
We always aim to provide a high standard of service to our community. If you are unhappy with any of our services it is important that you let us know.
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Thomas Pocklington Trust and Sight Loss Councils ‘Cut it back’ campaign
TPT and Sight Loss Councils: Cut it back campaign
Meet our volunteers: Steve and Khadeja
Steve has been volunteering for Retina UK since its formation in 1976 and has been a part of the Helpline team since the early 1980s.. He remembers very well a caller named Khadeja, who called the Helpline multiple times, following her diagnosis with RP in 1999.
Flipping Fantastic Fundraising Challenge
Flip pancakes for people living with inherited sight loss. Take on our Flipping Fantastic Fundraising Challenge and try to flip as many pancakes as possible whilst raising money for Retina UK!
Retina UK set to feature in BBC Lifeline Appeal
Retina UK is set to feature in BBC Lifeline Appeal on BBC One on Sunday 16 November 2026.
Therapy development updates
There are many ongoing clinical and laboratory studies around the world, exploring innovative approaches to treating inherited sight loss.
Notice of the forthcoming Retina UK AGM – July 2025
Formal notice of the forthcoming Annual General Meeting in July 2025.
Webinar: Low vision services, aids and equipment
Join us and the Low Vision Team from Focus Birmingham talk about how you can access your local low vision service, the benefits of a low vision assessment and see some of the equipment that can be provided to you.
Webinar: Mark Goes to Las Vegas
Listen to our webinar to hear about our Information and Support Coordinator, Mark Baxter's, holiday in Las Vegas.
Webinar: Career pathways for young people with sight loss
Join us for our upcoming webinar!